CRM for Higher Education

Have you wondered about what CRM for Higher Education offers and whether you need it for your educational institute?

You might if you:

  1. Have enquires coming from various sources and want to ensure effective follow-ups.
  2. Want to find out how many leads are getting converted in a month and how your admissions counsellors are performing.
  3. Are using hard copies or word or excel to manage leads or enquiries.
  4. Would like to have a better student or faculty feedback tracking OR trouble ticket management solution.
  5. Finding it difficult to maintain effective relationship with your alumni and corporate donors.
  6. Are not sure what was your return on investment for your marketing campaigns.
  7. Would like to have instant reports on campus wise fees collection.
  8. Want to better market your MDP programs and manage corporate relations.

 

If you are facing these problems then let us see how CRM for Higher Education can help you:

  1. CRM for Higher Education can automate lead and student management. SMS, Email campaign and Social Media campaigns can be organised and regular interaction can be managed from a single platform. This could help significantly shorten the admission life cycle process.
  1. CRM for Higher Education provides student and faculty self service portals that are integrated with your website. Faculty can login to view student feedback, voice their concerns and give feedback for improvement. Students can raise issues related to his/her course work, hostel facility, campus facility etc. This CRM ensures that such feedback and complaints are recorded and assigned & escalated to the right campus authorities.
  1. CRM for Higher Education system can also contribute towards effective alumni engagement by keeping record of previously graduated students and facilitate regular interaction with them. This will help an institute getting new admissions, donations, enhance industry connect and organize alumni interaction events by sending email alerts, social media notifications, SMS etc. through CRM.
  1. A complain management system can be integrated with social media platform and also via emails, calls and SMS. Regular updates via email, SMS, social media related to fee payments, regular course work, placement related opportunity, placement support, industrial training can be achieved through CRM for Higher Education.
  1. Institutes can provide access to the accounts department for fee management. CRM for Higher Education is essential for an institute with multiple campuses since it facilitates campus management.
  1. CRM for Higher Education can be used to maintain relationship with various external stakeholders for placements, corporates interested in MDP programs, financial institutes offering student loans and many others.
  1. CRM for Higher Education can make detailed reporting of all the financial investment that has been done for campaigns and various other aspects and can generate extensive report on the same.

 

SimpleCRM for Higher Education:

SimpleCRM provides a comprehensive, scalable, enterprise CRM for Higher Education Institutes. Among other things, it helps to:

  • Track online enquiries, site-visits and follow-ups
  • Email & SMS campaigns to drive lead generation
  • Manage & Track enquiry-to-applicant-to-admission process
  • Call-Centre integration with popular Telephony solutions to enable 360° view pop-up of caller
  • Events triggered Email & SMS alerts to applicants/students
  • Integration with Social Media such as Facebook, Twitter, Google Adwords to capture leads directly into CRM
  • Run HelpDesk to capture and resolve student & faculty complaints.

 

Click ‘Schedule Demo’ button at top of the page to arrange for a free, comprehensive consulting and demo session of how SimpleCRM can help you grow!

 

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