Downloads and Resources

You can freely download base SimpleCRM solution below:

 

DOWNLOAD

 

1. This instance is built on top of SuiteCRM 7.5.1 and SugarCE 6.5.20 and published under AGPLv3 license.
It includes modifications such as:

  1. UI modifications
  2. Asterix plugin and basic call-pop-up
  3. Facebook listener plugin
  4. Twitter plugin
  5. Basic Escalation Matrix
  6. Fixes for encountered issues
  7. Correct way to allow all users of your software to download the version they are using.
  8. Others

Note:

  • This program is released ‘AS-IS’; if you encounter any issues in installation you can contact us at freesupport@simplecrm.com.sg (we will respond as and when possible).
  • For other configuration, customization, training, fix-patches etc. you can purchase support pack from us by sending us an email at sales@simplecrm.com.sg.

 

2. What can you do with it:

Anything that is allowed by AGPLv3 license (https://www.gnu.org/licenses/agpl-3.0.en.html).

Need help with provisions of AGPLv3? Check this: (https://www.gnu.org/licenses/gpl-faq.en.html)

Answers to some common questions:

  1. If you download this program, modify it and use it for personal use, you are under no obligation to share the modified source code with anyone.
  2. If you download this program, modify it and use it within your company, you are under no obligation to share the modified source code with anyone outside your company. You just need to ensure that the users who access the system over network should be able to download the version they are using. This you can do in multiple ways as long as the download option is prominently visible/accessible. In our code we have pre-built a way to do so under the User Profile section and also in Admin section.
  3. If you download this program, modify it and sell it to another company, you are under no obligation to share the modified source code with anyone, other than the company (and its users) to whom it is sold.
  4. If you build separate, standalone applications, portals or other solutions, that only integrate with the downloaded program over HTTP/S (say through REST APIs) but otherwise remain separate, you may choose not to license such standalone applications under open-source AGPLv3 license, and instead, license them separately. You may also be able to separately license any plugins that you develop after consulting this link for further information: https://www.gnu.org/licenses/gpl-faq.en.html#GPLPlugins

 

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Mobile CRM

Getting Started with Mobile CRM

Getting Started with Mobile CRM

Mobility in CRM refers to the use of mobile device including tablets and smartphones for effective Customer Relationship Management. Connections through mobile CRM allows sales team to access the data of a customer through CRM mobile applications or via browser using cloud CRM. One of the most significant advantages of mobility in CRM is that it allows the sales force to generate real time information of the client, meeting customers and prospects.

Adoption Rate of Mobile CRM

According to Forrester Research, 50% of the organizations and approximately 40% of the SMBs were rolling out, using or piloting Android and iPhone applications for the automation of sales.  The Gartner Group anticipates more than 500% growth rate within the next 5 years.

Significance of Mobile CRM

The massive use of internet from mobile to computer devices has become universal especially within the last two decades. The percentage of internet traffic through mobile device increased from 1% in the year 2009 to 13% in the year 2013, and three years later it is still growing every single day. This has completely altered the way organizations work. Customers and users receive information about your product and services which is now readily available to them on their smartphones, laptops, social media networks, whenever they desire.

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Top 3 Reasons Why SMBs Should Immediately Adopt CRM

Top 3 Reasons Why SMBs Should Immediately Adopt CRM

 

Top 3 Reasons Why SMBs Should Immediately Adopt CRM

Customer Relationship Management is a concept and a viable sales strategy companies use to maintain and retain relationships with their permanent and potential customers. It comprises of all the strategies, practices and technologies that companies use to manage customer interactions and build relationships. The main goal is to improve business relationships with clients and customers through customer retention and driving sales growth.

Today, Small and Medium Business (SMBs) have adopted CRM systems that are designed to compile information of their clients and customers across different channels. From company’s website, direct mail address, telephone, live chat to social media and marketing materials, CRM covers everything. CRM software combine customer information and documents into a single database, thereby providing businesses complete access to the information.

CRM leverages customer data to accelerate growth no matter what size your business is. They are considered by companies as the secret sauce that can transform small businesses into a strong, vibrant and growing business. The most essential features CRM software offers to businesses are.

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